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Sometimes when the web browser is not displaying correctly, you may need to clear the cache.  Follow the instructions for the Internet Browsers below:

Internet Explorer 9, 10, & 11

  1. Click the gear icon in the top right corner to open the Settings menu
  2. Select Safety and then Delete Browsing History
  3. Check Temporary Internet files
  4. Click Delete
  5. Restart Internet Explorer by exiting and opening a new window

Internet Explorer 8

  1. Open the Tools menu and select Delete Browsing History
  2. Check Temporary Internet files
  3. Click Delete
  4. Restart Internet Explorer by exiting and opening a new window

Internet Explorer 7

  1. Open the Tools menu and select Delete Browsing History
  2. Click Delete files in the Temporary Internet files section
  3. Click Yes
  4. Restart Internet Explorer by exiting and opening a new window 

Firefox PC

  1. Click the  Menu button on the top right corner and choose Options
  2. Select the Privacy & Security panel
  3. In the Cookies and Site Data section, click Clear Data

  4. Remove the check mark in front of Cookies and Site Data

  5. With Cached Web Content check marked, click the Clear button

Firefox MAC

  1. Open the History menu
  2. Click Clear Recent History
  3. Select the check box next to Cache
  4. Click Clear Now
  5. Restart Firefox

Chrome 2018

  1. Click the Settings icon in the top right corner

  2. Click More Tools then Clear Browsing Data
  3. Under the Basic Tab, Check the box for Cached Images and Files
  4. Click Clear Data
  5. Restart Chrome

Chrome 10

  1. Click the Settings icon in the top right corner

  2. Click Tools then Clear Browsing Data
  3. Check the box for Empty the cache
  4. Click Clear browsing data
  5. Restart Chrome

Chrome 1-9

  1. Click the wrench icon in the top right corner

  2. Click Options
  3. Open the Under the Hood tab, click Clear browsing data
  4. Select the Empty the cache check-box
  5. Select Clear data from this period: Everything 
  6. Click Clear browsing Data  

Safari for iOS

  1. Click the Settings icon

  2. Click Safari
  3. Click Clear Cookies and Data then click Clear Cookies and Data again to confirm

Safari for Mac

  1. Open the Safari menu

  2. Click Empty Cache...
  3. Click Empty
  4. Restart Safari


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