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To create a message from a custom template:

  1. Click on the Messages folder
  2. Click Create New Message
  3. Select a custom template or one of the pre-built templates in the system
  4. Edit the content regions by clicking once and selecting edit content
  5. Customize a pre-built template using the tools at the top of the screen:
    1. Edit Template Formatting (customize borders, background colors)
    2. Clear Template Formatting
    3. The Undo and Redo buttons go back and forth between edits to the template formatting only
  6. Click Save to save changes
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